Return/Exchange Policy

At Predoxen we want you to be completely satisfied with each order. To make your experience stress free, we have made returning or exchanging products easy. We are proud to back each order with a 90-Day Money Back Guarantee and a 90-Day Exchange Guarantee. Return the empty and unused portion of your product purchased through Predoxen within 90-days of your order date for a full refund of the product price. Please note that you need to retain and ship back all bottles if you want to receive a full refund of the product price.

Return and Exchange Procedures:

1. Refunds/Exchanges: Simply contact our customer support center via e-mail at [email protected], or call us at 1-800-341-8509, M - F 8AM - 8PM EST, Sat 8AM - 1PM EST, for a Return Merchandise Authorization Number (RMA#) and the return address.

2. For fastest processing, please return both the empty and unused portion of your product, the original invoice and your RMA#.

3. Refunds: All refunds will be issued based on the number of bottles for a specific item is returned. As an example, if 3 bottles of item A is purchased and only 2 bottles are returned for a refund, a pro-rata refund of 2/3 of the purchase price will be issued. Refunds are issued in the order of the lower priced add on item first.

4. Exchange Program: We are happy to offer a 90-days exchange program where you can return a product and request that we send you a different Predoxen product of equal or lesser value with free shipping. All exchanges are deemed final sale.

5. Return Postage: It is important to note that return postage is the responsibility of the customer. We highly recommend using delivery confirmation to avoid any delays. All packages returned "Refused / Return To Sender" or undeliverable will be refunded the cost of the product minus the order shipping fee as well as the fee incurred by refusal of the package, a minimum fee of ten ($10) dollars.

6. Return By Date: All returns and exchanges must be received at our facility within 90-days from your order date. All charges (excluding shipping and processing fees) are fully refundable 1 year from the order date. Exchange requests must be received at our facility within 90-days from the order date.

7. Opened/Empty Returns: Product may only be returned as open or empty if adequate time has passed to consume the product as directed on the label. As an example, we will not accept a six-month supply of empty or opened product containers after only two or three months.

8. All refunds will be processed to the original form of payment within 72 hours of receiving the package. Please allow up to 5 days for your bank to process the refund. We cannot issue refunds to a card other than the one used to place the order.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Results not typical. Individual results may vary.

Legal Disclaimer: The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on Products sold on this site are for personal use and not for resale. All orders placed through this website are subject to's acceptance, in its sole discretion. This means that may refuse to accept, or may cancel, any order, whether or not it has been confirmed, without liability to you or any third party."

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